Question 1

Which areas do you cover?

Accepted Answer

We cover the East Midlands but can travel further depending on the requirements. We will often travel further for educational settings.

Question 2

Do you need a hall or can you work from the class room?

Accepted Answer

I can work from either a hall or go between classrooms. I do ask that the rooms I work from are warm and secure i.e., doors/windows closed,  as this is vital for the safety of our animals.

Question 3

How much room do you need?

Accepted Answer

Ideally, enough room for a table should be provided. We can bring our own table or use one of your existing tables - it's up to you. Alternatively, as long as there is room to securely place the boxes such as at the front/back/side of the room the animals are being exhibited in, I can  manoeuvre myself between participants.

Question 4

Can you do joint birthday parties?

Accepted Answer

Yes, we can do joint birthdays. Each party will take turns to engage and handle the animals.

Question 5

How many animals do you bring?

Accepted Answer

Normally around 8 animals. However, this can depend on requirements, length of visit, and natural life cycles of the animals.

Question 6

Can I request an animal/animals?

Accepted Answer

Yes! You may choose which animals you would like us to bring. To do this, go to our 'Our Animals' page, note down the animals you would like us to bring, and pop them in an email/message when you have made your booking.

Please note, due to the natural life cycles of our animas, we cannot guarantee that selected animals will be available on the day. We do aim to make sure at least one of your selected animals are available.

You may also request that we do not bring certain animals with us on our visit.

No refunds will be given for animals unable to attend due to natural life cycles.

Question 7

Are these your animals?

Accepted Answer

Yes! All the animals are pets kept in our homes. They are tame, loved, and we ensure they are well handled before being offered for any handling activities

Question 8

Do you supply hand wipes?

Accepted Answer

We do supply hand wipes and anti-bacterial gel but it is to be used at the customer/participants own risk - please do not use if you are, or think you might be allergic to any of the ingredients in any of the products we bring.

Question 9

How do we prepare for your visit?

Accepted Answer

We ask that all non-caged animals are locked away from the room where we will be handling the insects.

The room must be warm and secure with all windows/doors closed during the duration of the visit. If someone must leave when an animal is being handled, we kindly ask for you to let us know so we can secure the animal first before people enter/exit the room.

Please wash hands with WATER ONLY to remove any chemicals/perfumes that are often found in hand/body washes/perfumes/creams etc., that may be bad for our animals such as the Giant African Land Snails. You can wash hands with soap and warm water after you've finished handling the animals.

Please ensure parking is available within a reasonable distance of the venue as our boxes can get quite heavy.

Please let us know if you would like us to bring a floor/table covering. Our animals live in/on substrate and for this reason can sometimes become a little messy.

Question 10

Do any of your animals bite/sting?

Accepted Answer

We do not bring any animals that are not tame, well handled and trusted. However, as with all animals, some may have the potential to pinch/bite/stain our hands.

This does not usually happen and we will make all known potential risks known during our visit - you do not have to handle any animal you feel unsure about.

Please rest assured that other than minor staining to hands caused by some, but not all, of our millipedes, our animals have not caused any injury to another person.

We carefully select our animals to ensure we can provide a safe and fun animal visit for all.

the only animals we have capable of pinching are our small red apple crabs and purple crabs.

You may request we do/ do not bring certain animals.

Ethical and Educational Animal Encounters

OUR LOCATION

Derby, Derbyshire

EMAIL

insectcityuk@outlook.com

TELEPHONE

07934653283